Measuring Trust in Government: A Hong Kong Perspective

Abstract

Trust and legitimacy occupy a central position in contemporary discourse surrounding the process of environmental reform in late-modern societies. This study examines dimensions of trust from stakeholders and uses a group process to enrich the data describing and explaining the reasons behind a possible ‘trust deficit’ in the context of environmental governance and policy making in Hong Kong. Results from focus groups indicate that trust in government with regard to environmental issues is generally very low. Factors include poor leadership, a rather out-dated mindset of the government, inflexible government structures, inconsistent governance, misplaced knowledge and expertise in the government and its reluctance to create dialogue or communication. Stakeholders suggested that to enhance public trust in the government, the government needed to develop stronger leadership, reform government structure, improve communication on environmental issues to the public, take input from the community more seriously and make better use of regulation and provide incentives for environmental protection.