MELESE, F.; BLANDIN, J.; OKEEFE, S. A New Management Model for Government: Integrating Activity Based Costing, the Balanced Scorecard, and Total Quality Management with the Planning, Programming and Budgeting System. International Public Management Review, [S. l.], v. 5, n. 2, p. 103–131, 2014. Disponível em: https://ipmr.net/index.php/ipmr/article/view/152. Acesso em: 5 may. 2024.