WU, J.; BRETSCHNEIDER, S. Best Practice Application: Identifying High and Low Behavior and Performance Using. International Public Management Review, [S. l.], v. 4, n. 1, p. 43–60, 2014. Disponível em: https://ipmr.net/index.php/ipmr/article/view/208. Acesso em: 6 may. 2024.