WIRTZ, B. W.; KURTZ, O. T. Citizen Preferences toward e-Government City Portals - An empirical Analysis of Full Online, Mobile and Social Media Services. International Public Management Review, [S. l.], v. 17, n. 1, p. 1–20, 2016. Disponível em: https://ipmr.net/index.php/ipmr/article/view/274. Acesso em: 29 apr. 2024.